Which of the following is a recommended best practice for service and glass table design?
Correct Answer: A
Reference: A is the correct answer because it is recommended to plan and implement services first, then build detailed glass tables that reflect the service hierarchy and dependencies. This way, you can ensure that your glass tables provide accurate and meaningful service-level insights. Building glass tables first might lead to unnecessary or irrelevant KPIs that do not align with your service goals. Reference: Splunk IT Service Intelligence Service Design Best Practices
Question 47
Which anomaly detection algorithm is included within ITSI?
Correct Answer: A
Among the anomaly detection algorithms included within Splunk IT Service Intelligence (ITSI), "Entity Cohesion" is a notable option. The Entity Cohesion algorithm is designed to detect anomalies by comparing the behavior of one entity against the collective behavior of a group of similar entities. This approach is particularly useful in scenarios where entities are expected to exhibit similar patterns of behavior under normal conditions. Anomalies are identified when an entity's metrics deviate significantly from the group norm, suggesting a potential issue with that specific entity. This method leverages the concept of cohesion among similar entities to enhance the accuracy and relevance of anomaly detection within ITSI environments.
Question 48
What is the default importance value for dependent services' health scores?
Correct Answer: D
By default, impacting service health scores have an importance value of 11. Reference: A service template is a predefined set of KPIs and entity rules that you can apply to a service or a group of services. A service template helps you standardize the configuration and monitoring of similar services across your IT environment. A service template can also include dependent services, which are services that are required for another service to function properly. For example, a web server service might depend on a database service and a network service. The default importance value for dependent services' health scores is: D) 10. This is true because the importance value indicates how much a dependent service contributes to the health score of the parent service. The default value is 10, which means that the dependent service has the highest impact on the parent service's health score. You can change the importance value of a dependent service in the service template settings. The other options are not correct because: A) 11. This is not true because 11 is an invalid value for importance. The valid range is from 1 (lowest) to 10 (highest). B) 1. This is not true because 1 is the lowest value for importance, not the default value. A value of 1 means that the dependent service has the lowest impact on the parent service's health score. C) Unassigned. This is not true because every dependent service has an assigned importance value, which defaults to 10.
