Why is employee training important in an ethical IT use policy?

• A.To create automatic updates of software patches
• B.To reduce sensitivity to the accuracy of company communications
• C.To make employees understand the company's culture and ethical boundaries
• D.To eliminate information management risks

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Which type of testing in the system development life cycle (SDLC) focuses on how different components of the software work together?

• A.Integration testing
• B.Unit testing
• C.Parallel testing
• D.Acceptance testing - Conducted to verify that the system meets business requirements and user needs, typically performed by end users or customers near the end of the SDLC; it is not focused on internal component integration.

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Which Agile ceremony involves team members sharing their progress, plans, and obstacles?

• A.Daily stand-up meeting
• B.Sprint retrospective
• C.Backlog refinement
• D.Product demo

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An attacker uses a guest account to exploit a weakness that enables the attacker to change access rights and alter user account information. Which type of attack is described?

• A.Packet tampering
• B.Spoofing
• C.Elevation of privilege
• D.Hoaxing

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What is a customer relationship management (CRM) system used for?

• A.To provide fundamental decision-making support.
• B.To support diverse business functions such as accounting, manufacturing, marketing, and human resources.
• C.To improve supplier and customer relations and increase revenues.
• D.To increase customer loyalty and retention and increase an organization's profitability.

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