Free WGU Organizational-Behaviors-and-Leadership Exam Dumps Questions & Answers

A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer

• A.  Technical expertise
• B.  Authoritarian personality
• C.  Type D personality
• D.  Propensity for social loafing

Which statement is true about work teams?
Choose 1 answer

• A.  The members' primary focus is on improving individual effort.
• B.  Members of the group generate positive synergy through coordinated effort.
• C.  The primary goal is to share information that is helpful to individual efforts.

A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Select one.

• A.  Change work group roles at random
• B.  Assign individual roles rather than mutual team roles
• C.  Share information but not engage in collective performance goals
• D.  Evaluate each other's performance

Identify the three forces that play a particularly important role in sustaining an organization's culture?
Select one.

• A.  Age of key employees, socialization methods, and selection process
• B.  Socialization methods, age of key employees, and actions of top management
• C.  Age of key employees, selection process, and actions of top management
• D.  Socialization methods, selection process, and actions of top management

What is a disadvantage of group decision making?
Select one.

• A.  Groupthink
• B.  Norm disintegration
• C.  Felt conflict
• D.  Role disintegration