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WGU Certification
Principles-of-Management Exam
WGU.Principles-of-Management.v2024-12-04.q18 Dumps

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Question 1

What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A.Urban location
B.Strategic liaisons
C.Core capabilities
D.Competitive objectives

Correct Answer: C

When a company does something especially well in comparison to its competitors, this is evident through its core capabilities. Core capabilities refer to a firm's resources and skills that are fundamental to its business and competitive advantage. These capabilities enable the firm to differentiate itself from competitors, achieve better performance, and maintain a strong market position.

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Question 2

Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

A.Strategic triangle
B.Liaison concept
C.Tactical strategy
D.Strategic relationship

Correct Answer: A

The customer relationship concept that emphasizes the relationship between the company, the competition, and the customer is the Strategic Triangle. This model highlights the importance of balancing these three elements to achieve competitive advantage. It involves understanding customer needs, monitoring competitor actions, and leveraging company strengths to deliver superior value to customers.

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Question 3

Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer

A.Criminal record, race, and gender
B.National origin, race, and education
C.Race, religion, and abilities
D.Race, religion, and ethnic background

Correct Answer: D

Equal employment opportunity laws are designed to ensure that people are considered for employment without regard to certain protected traits.
* Race, Religion, and Ethnic Background(Answer D): These traits are protected under equal employment opportunity laws, ensuring that individuals are not discriminated against based on these characteristics.
* Criminal Record(Answer A),Education(Answer B), andAbilities(Answer C): These are not protected traits under equal employment opportunity laws.

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Question 4

A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer

A.Operational
B.Resource
C.Functional
D.Low-cost

Correct Answer: D

A company offering a no-frills product to be efficient is pursuing a low-cost strategy. This strategy focuses on minimizing costs and offering products at the lowest possible price to attract cost-conscious customers. This approach involves strict cost control and operational efficiency to maintain profitability while offering lower prices than competitors.

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Question 5

A company believes that employees should be grouped according to the tasks they perform in the organization.
Which type of organizational design does this company use? Choose 1 answer

A.Directional
B.Virtual
C.Divisional
D.Functional

Correct Answer: D

The type of organizational design used when a company groups employees according to the tasks they perform is a functional structure. In a functional structure, employees are organized based on their specific roles or functions within the organization, such as marketing, finance, production, or human resources. This allows for specialization and efficiency within each functional area.

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