How are the compensation communication needs of managers different from those of individual employees?

• A.They aren't. Managers are concerned about their compensation also.
• B.They tend to have more influence, so it is important to resolve any concerns they have quickly and efficiently.
• C.They have more duties and responsibilities and are less likely to have the time to discuss compensation issues.
• D.They are also responsible for merit increases, incentives and hiring so they have greater information needs.

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Regarding market position, a business with a high market share but low growth potential is typically referred to as what?

• A.A Market Leader
• B.A Cash Cow
• C.A Star
• D.A Question Mark

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Step-rate increase programs provide employees the opportunity to receive two regular pay increases at which points?

• A.Once when they move a step, and again when the step value changes
• B.At the anniversary date and at the annual merit increase date
• C.On January 1 and July 1 of each year
• D.At established dates and then every six months thereafter

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What best describes the most effective tactic for getting stakeholders' attention and buy-in?

• A.Explain in precise terms to each stakeholder how your position is the most realistic approach to the issue or concern
• B.Talk to the individuals they report to in advance and gain their support so the stakeholders realize upper management already supports your position
• C.Ask them to review or provide feedback, especially on something you have done for them
• D.Schedule a meeting of all stakeholders and make a strong case that overcomes all of their objections

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When trying to achieve compromise and collaboration to achieve your goals, on which stakeholder(s) should you focus most of your efforts?

• A.Individuals with power in the organization who have the authority to overrule the concerns of opponents
• B.No one person. Identify your stakeholders and work to achieve consensus among the majority.
• C.Influencers and decision-makers who have the respect of employees and are both proponents and opponents of your objectives
• D.The most senior leader with the highest level of authority

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