A supplier disputes a low rating generated by a company's enterprise resources planning (ERP) system. Which of the following actions by the purchasing agent is most appropriate?

• A.Advise the ERP information technology manager that there is a flaw in the rating system.
• B.Scrap the vendor rating system until the company can figure out what is wrong.
• C.Compare the vendor and company detail records, and interview company employees who handled the data.
• D.Tell the supplier that, regardless of the disputed claims, the supplier must improve performance.

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Which of the following activities is the most appropriate use of an advanced planning and scheduling system?

• A.Selecting the target market for a product
• B.Creating a daily demand forecast
• C.Optimizing transportation routes
• D.Identifying constraints within a facility

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Organizations that change from a traditional purchasing perspective to a supply chain perspective most likely will adopt techniques related to:

• A.product pricing.
• B.value stream analysis.
• C.centralized decision making.
• D.sourcing multiple suppliers.

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All of the following are pillars of supply chain excellence, EXCEPT:

• A.marketing information system
• B.organizational measurement
• C.information technology
• D.organizational design
• E.human resources

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If a company reports a problem with its supply chain and pinpoints blame, which of thefollowing groups, if blamed, will most likely result in the stock price being mostpunished bythe market?

• A.employees
• B.customers
• C.management
• D.suppliers

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