Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

• A.Reduction in customer and supplier inventories
• B.Elimination of formal contracts
• C.Automation of supplier sales activities
• D.Standardization of communications

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A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?

• A.Produce both product families to forecast and push through the distribution system.
• B.Produce the current product family to forecast and the new product family to order.
• C.Produce the current product family to order and the new product family to forecast.
• D.Produce both product families only after receipt of a distributor order.

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A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?

• A.Provides Just in Time deliveries
• B.Provides components with short lead times
• C.Provides information about impending shifts in the economy
• D.Provides smaller lot sizes

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Which of the following approaches provides an effective environment for managing change in an operation?

• A.Change performance evaluation standards one at a time
• B.Train employees in change but delay changing the environment
• C.Tie all performance measurements to overall company profitability
• D.Use of visible charts tied to established team goals

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The demand side of a traditional warehouse management system primarily is concerned with:

• A.assembling outbound orders.
• B.assigning storage locations.
• C.receiving incoming goods.
• D.forecasting product demand.

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