The globalization of a supply chain typically increases uncertainty and:

• A.production lead time.
• B.local competition.
• C.documentation complexity.
• D.product standardization.

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Which of the following is defined as the time it takes for an investment made to flow back intoa company after it has been spent for raw materials?

• A.cash-to-cash cycle time
• B.order fulfillment cycle time
• C.average actual cycle time
• D.return on supply chain fixed assets
• E.cost of goods sold

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Which of the following two provides the critical linkages throughout the supply chain?

• A.supplier relationship management & customer service management
• B.customer relationship management & returns management
• C.customer relationship management & supplier relationship management
• D.manufacturing flow management & product development & commercialization
• E.demand management & order fulfillment

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Which of the following elements is critical to successfully using a sales and operations planning process?

• A.Focusing on performance of the past 12 to 18 months
• B.Implementing a unified cross-functional plan and process
• C.Implementing bottom-up decision making
• D.Aligning the forecast to the annual budget

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What is the first step in devising an effective supply chain strategy ?

• A.decrease market standard for lead time
• B.consider the nature of demand for products
• C.increase product variety
• D.make demand predictable
• E.analyze the product life cycle

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