In the analysis of costs, fixed costs are those that are:

• A.constant through the useful life of the asset.
• B.inversely proportionate to the volume of output.
• C.independent of the volume of output.
• D.dependent on the utilization of the asset.

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Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?

• A.Involvement of specialists from all functional groups within an organization
• B.Creation of a dedicated S&OP organizational unit
• C.Focus on 3 months to 18 months in the future
• D.Involvement and accountability at senior management level

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A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?

• A.Reduce the cost of serving them.
• B.Target them for higher margin services.
• C.Target them for greater attention.
• D.Charge them for administrative services used.

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In the Supply Chain Operations Reference-model (SCOR), the cash-to-cash cycle time for a manufacturing company is the number of days between which two of the following situations?

• A.Paying for raw materials and getting paid for the product
• B.Shipping the product from the warehouse and receiving it at the customer's location
• C.Paying for raw materials and sending an invoice to the customer
• D.Billing the customer and getting paid for the product

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Which of the following transportation modes has the highest fixed cost and the lowest variable cost structure?

• A.Rail
• B.Truck
• C.Air
• D.Pipeline

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