As a commonly used problem solving technique, which of the following would be the BEST application of a Pareto chart?
. To determine when to make proactive adjustments to a process.
. To differentiate between major and minor problem areas.
. To gather data and to design experimental controlled changes.
. To evaluate the results of other problem solving techniques upon the product or service.

• A.IIandIVonly
• B.I,II,IIIandIV
• C.IIandIIIonly
• D.I andIIonly

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Which of the following parties, traditionally initiates an audit?

• A.The client.
• B.The plant manager.
• C.The lead auditor.
• D.The auditee.

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A company is planning to completely change its employee performance, appraisal and reward system. Which of the following is NOT viable for consideration in the new system?

• A.Integrating subordinate, peer, customer, and self-evaluations with supervisory ratings.
• B.Requiring work team or group evaluations that are equal in emphasis to individual evaluations.
• C.Requiring less frequent performance reviews, but utilizing many rating categories.
• D.Using continuous improvement, quality and customer satisfaction as key criteria.

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Which of the following nondestructive testing methods can be used to evaluate sub-surface discontinuities in aluminum bar stock?
I. Microwave.
II. Magnetic particle.
III. Pulse echo.
IV. Eddy current.

• A.I and IV only
• B.I, II and IV only
• C.I and III only
• D.III and IV only

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Inspection operations typically

• A.Require precise equipment in most instances.
• B.Reduce the usability of the product or service involved.
• C.Help in assuring satisfactory quality.
• D.Occur between all manufacturing operators.

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