The example of a supplier's quality management effort to meet your existing contractual requirements is MOST like
I. A product audit.
II. A process audit.
III. A system audit.
If a sample size of 16 yields an average of 12 and standard deviation of 3, estimate the 95% confidence interval for the population (assume a normal distribution).
What order do the following corrective action steps normally take for nonconforming product?
. Analyze the problem.
. Assign responsibility.
. Take preventive action.
. Evaluate potential importance.
. Investigate possible causes.
Analysis of data on all product returns is important because
. Failure rates change with length of product usage.
. Changes in design and in customer use are often well reflected.
. Immediate feedback and analysis of product performance becomes available.