A talent development professional has surveyed employees about their needs. To encourage employee engagement, which approach is best for sharing the survey results?
A talent development team is developing advanced emergency medical technician training for seasoned firefighters. Why are hands-on activities so crucial to this type of training?
A call center manager requests refresher training for customer service representatives because the average call length has increased significantly. The manager claims nothing has changed except the return policy. Which action by a talent development professional best exemplifies taking a systems-thinking approach to this request?
When linking training design to training objectives that support Level 3 evaluation, what should the training objectives reflect?
Which consideration is most important when developing e-learning or classroom training for a global environment?
