Which application provides call recording on IP Office?
Correct Answer: A
Voicemail Pro (Option A) provides call recording capabilities in IP Office, with options for manual, automatic, or scheduled recording. Option B is for call handling, Option C is for user productivity, and Option D is for monitoring-not recording.References: Avaya IP Office Voicemail Pro Administration Guide.
Question 2
Which licenses is required for SoftConsole?
Correct Answer: B
To operate SoftConsole, a specific license is required per user. Option B, "SoftConsole User," is the correct license, explicitly designed to enable the SoftConsole application for a single user, providing access to its call- handling features. Option A (Office Worker) supports one-X Portal and softphones but not SoftConsole. Option C (Receptionist) is not a license type; it's a role that might use SoftConsole with the appropriate license. Option D (Avaya IP Endpoint) is for IP phones, not software applications like SoftConsole. References: Avaya IP Office Licensing Guide.
Question 3
What are the license keys on Server Edition Licenses based on?
Correct Answer: D
In Avaya IP Office Server Edition, license keys are tied to a unique identifier specific to the deployment to ensure proper licensing and feature activation. The correct answer, Option D, "The site ID assigned by Avaya," refers to the System Identification (SID) or a similar unique identifier assigned by Avaya during the licensing process. This Site ID is used in conjunction with the Product Licensing and Delivery System (PLDS) to generate license files that unlock features like user capacity, VoIP trunks, or advanced applications. Option A (digital certificate) is not relevant, as certificates are more commonly used for security protocols, not licensing. Option B (hardware components) is incorrect because Server Edition licenses are not tied to specific hardware serial numbers or components, allowing flexibility in hardware replacement. Option C (Dongle serial number) applies to older IP Office systems like the IP500 V2 with physical feature keys, not ServerEdition, which uses software-based licensing.References: Avaya IP Office Platform Licensing Guide, Server Edition Deployment Guide.
Question 4
What is the maximum number of Voicemail Pro channels supported on Server Edition?
Correct Answer: C
Voicemail Pro on Server Edition supports up to 150 simultaneous channels (Option C), allowing extensive voicemail and auto-attendant capacity. This requires sufficient licensing and server resources. Options A, B, and D represent lower or higher limits not aligned with Server Edition specs.References: Avaya IP Office Voicemail Pro Administration Guide.
Question 5
What is the maximum number of hunt groups supported by IP Office?
Correct Answer: C
IP Office supports up to 150 hunt groups (Option C), allowing flexible call distribution to groups of users. This limit applies across all editions (Essential, Preferred, Server Edition) and is sufficient for most deployments. Options A, B, and D do not reflect the documented maximum.References: Avaya IP Office Hunt Group Configuration Guide.
