Which of the following is an example of 'Individual Tacit Knowledge'?
Correct Answer: C
Question 22
At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as: To meet or undercut all our competitors' prices' Which of the following is MOST LIKELY to be the company's vision?
Correct Answer: D
A mission statement defines the organization's purpose and primary objectives, often focusing on what the organization does and how it operates in the present. In contrast, a vision statement outlines the long-term aspirations of the organization-what it aims to become in the future. The mission provided-"To meet or undercut all our competitors' prices"-is focused on price competitiveness, which is a tactical approach rather than a strategic aspiration. Let's analyze each option: A . To offer the best value office fitting service: While this aligns somewhat with the mission, it is more of a value proposition or operational goal rather than a visionary statement. It lacks the aspirational and long-term focus that defines a vision. B . To reduce the cost of office fitting by 5%: This is a specific, measurable objective, but it is too narrow and tactical to qualify as a vision. Visions are broader and not tied to specific metrics. C . To increase the company's market share: Increasing market share is a strategic goal, but it is still an intermediate step toward achieving something greater. It does not capture the overarching ambition of the company. D . To be the premier office fitting company: This option reflects a long-term aspiration and aligns with the characteristics of a vision statement. It expresses the desire to achieve leadership and excellence in the industry, which is consistent with the mission of being competitive on price while aiming for a higher status. According to the BCS Business Analysis Framework , a vision statement should inspire and guide the organization toward its ultimate goal. Therefore, D is the most appropriate choice.
Question 23
An airline wishes to assess the punctuality of its flights. What type of business activity would do this?
Correct Answer: A
Question 24
Which modelling technique organises the business analyst's thinking by using a series of topic-related branches and sub-branches radiating from a central point?
Correct Answer: B
The technique described is a Mind map. A Mind Map is a non-linear, visual tool used for structuring information and generating ideas around a central concept. It is characterized by having a central image or topic from which topic-related branches and sub-branches radiate. The structure helps the business analyst (or a group in a workshop) to organize complex, unstructured thoughts, visualize associations, and explore an area holistically. This technique is often used in the initial stages of investigation, such as problem analysis or requirements elicitation, to help gain a broad understanding of the scope and related issues. This is distinct from a Process map (which shows the flow of activities), an Entity relationship diagram (which models data structures), or the Business analysis process model (which models the BA's work steps). (Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Mind Maps)
Question 25
In requirements management, what is change control?
Correct Answer: B
Change control is a critical aspect of requirements management in business analysis. It ensures that changes to requirements are systematically evaluated, approved, and implemented without negatively impacting the project. Key Considerations: Change Control Definition: Change control is a formal process used to manage modifications to requirements, ensuring that changes are necessary, feasible, and aligned with project goals. Preventing Changes: Change control does not prevent changes but ensures they are managed appropriately. Tracing Requirements: Tracing requirements involves tracking their origin and impact, which is separate from managing changes. Evaluation of Each Option: A . A process to control version numbering: Version numbering is a documentation practice, not the purpose of change control. Conclusion: This is not correct . B . A process to manage changes to requirements: This accurately describes change control as a structured approach to handling modifications to requirements. Conclusion: This is correct . C . A process to ensure that changes cannot be made: Change control does not block changes but ensures they are managed effectively. Conclusion: This is not correct . D . A process to trace requirements: Tracing requirements is a related but distinct activity focused on linking requirements to their source and impact. Conclusion: This is not correct .
