A retail customer CANNOT buy insurance directly from which type of insurer?

• A.A captive insurer.
• B.A direct insurer.
• C.A mutual insurer.
• D.A composite insurer.

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In the event of an insurer including an unclear clause in its household insurance policy, which statute could the policyholder rely upon if there was a contractual dispute?

• A.The Consumer Rights Act 2015.
• B.The Criminal Justice Act 1993.
• C.The Contracts (Rights of Third Parties) Act 1999.
• D.The Data Protection Act 2018.

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A firm of insurance brokers invite Stuart. an underwriter who handles its account, on a Caribbean cruise with his family. How should Stuart react to this invitation in order to comply with the Chartered Insurance Institute's Code of Ethics?

• A.Accept only on the basis that the cost is less than £1.000.
• B.Accept on the basis that this is an accepted business practice.
• C.Decline as this is against the Financial Ombudsman Service regulations.
• D.Decline to avoid any suggestion he is being compromised.

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Under the provisions of the Financial Services Act 2012. what action, if any, can the regulator take against a firm that has committed money laundering offences?

• A.Arbitration.
• B.Criminal prosecution.
• C.Civil proceedings.
• D.No action can be taken.

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John has a whole of life policy and has recently been diagnosed with cancer. When, if at all. must he disclose this to his insurer?

• A.Immediately, but only if the diagnosis is terminal.
• B.He does not need to disclose this.
• C.At the date of the next premium payment.
• D.Immediately, irrespective of prognosis.

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