Company Q is a relatively small company but expanding quickly. In this period of rapid growth it feels that now is the time to add a Human Resource presence and support, but does not wish to add a permanent department within the organisational structure. What is the best option for Company Q?

• A.In-house Human Resource department
• B.Networked Human Resource department
• C.Project based Human Resource department
• D.Virtual Human Resource department

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AB Company has recently produced a very successful brand of washing powder which has achieved high market growth and a high market share. According to the Boston Consulting Group (BCG) matrix what is the product's next stage of development?

• A.Question mark
• B.Dog
• C.Cash cow
• D.Star

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A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.
Due to this the company's senior management has considered some new objectives for the business.
Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?
Select ALL that apply.

• A.To reduce the number of complaints due to quality issues by 28% by the end of the year.
• B.To reduce the number of complaints from 754 to 450 as soon as possible
• C.To increase output from 2,500 units per hour to 3,500 units per hour within a year.
• D.To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.
• E.To reduce quality issues significantly within eight weeks.
• F.To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.

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Which THREE operations management issues are associated with the primary activity of inbound logistics?

• A.Economic storage of raw materials
• B.Effective systems for inventory record keeping
• C.Efficiency of facilities, plant and machinery
• D.Effective quality control procedures
• E.Efficient distribution of raw materials from warehouses to factory floor
• F.Production engineering capacity

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The finance function of Company E are considering using blockchain technology for its ledger systems Which of the following will be an advantage of introducing this technology?

• A.Transactions are recorded by a sole participant
• B.Records can be easily changed and amended
• C.It will be easy to understand and work with.
• D.Costs of maintaining and reconciling ledgers can be reduced

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