The Customer Success Manager notices that their customer has delayed going into production.
Which action does the Customer Success Manager consider?
Refer to the exhibit. Which initial action does a Customer Success Manager take?
An external customer case study is being created. Drag and drop the contents which show value from the left onto the right. Not all content choices are used.

Which type of analytics has telemetry that shows the customer's use of the software and defines what has happened to date?