A technician notices a Windows computer is running slowly. The computer boots up slowly and has long delays when executing large files. The technician runs Disk Cleanup, but the problem persists Which of the following will MOST likely help speed up the computer?
A technician recently removed a malware infection from a client's computer. After removing the computer from the network, the technician used an approved customized tool to remove the malware, then updated the antivirus suite, and performed a scan that reported the system was clean. A week later, the client reports the same malware infection has returned. Which of the following is MOST likely the cause of the reinfection?
A technician is implementing multifactor authentication for logins to the network. The network already requires a username and password to authenticate users. Which of the following should the technician add to meet the multifactor requirement?
A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST to be successful in this case?
A user contacts a technician to report issues with unwanted pop-ups appearing on a computer.
Additionally, when the user types a search term into the browser, the user is taken to an unexpected search engine. The technician checks the IP configuration of the computer and determines the DNS is set to 8.8.8.8.
Which of the following should the technician perform to determine the cause of the unwanted behavior?
