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  1. Home
  2. CompTIA Certification
  3. 220-1101 Exam
  4. CompTIA.220-1101.v2023-12-25.q174 Dumps
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Question 61

A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manager and Sound settings show the microphone is installed. Which of the following should the technician do next?

Correct Answer: A
Explanation
The correct answer is A. Examine the application and device mute controls.
One of the possible reasons for the USB headset microphone not working is that the microphone is muted in the application or device settings. The technician should check if the mute button on the headset or the microphone icon in the application is active. If so, the technician should disable them and try to record sound again.
Some applications may also have their own settings for the microphone input. The technician should make sure that the USB headset is selected as the input device and that the volume level is appropriate. The technician can also test the microphone in different applications to see if the problem is specific to one application or not.
The other options are less likely to solve the problem, because:
*Connecting the headset to a different USB port may not make any difference if the device is already installed and recognized by the system.
*Checking the device's driver release date may not be relevant if the microphone was working before and no updates were installed recently.
*Increasing the speaker volume setting may not affect the microphone input at all, and may only make the audio playback louder.
For more information and tips on how to fix USB headset problems, you can visit these links:
*USB Headset Mic Not Working? Here Are All Possible Fixes - TechNorms
*Fix microphone problems - Microsoft Support
*USB Headset Not Working? Try These Fixes - Tech News Today
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Question 62

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Correct Answer: A
The technician should restart the modem and run an online internet connection and speed diagnostic tool1. High latency is a common issue with satellite internet connections, and it can cause slow internet speeds2. Restarting the modem can help to resolve the issue1. The technician should also run an online internet connection and speed diagnostic tool to check the connection and speed1. Guiding the customer on how to upgrade the internet plan with the provider in order to improve latency is not likely to be the correct option2.
High latency while pinging can indicate a problem with the modem or the connection between the modem and the satellite. Restarting the modem can often resolve connectivity issues. Running an online internet connection and speed diagnostic tool can help identify any other issues with the connection. Upgrading the internet plan may not resolve latency issues and may not be necessary if the download test is performing perfectly with very good download speeds. High latency is not normal for satellite internet connections, so replacing the modem based on this one test result is premature. Reference: CompTIA A+ Certification Exam: Core 1 - Page 102
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Question 63

A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?
A)

B)


D)

Correct Answer: C
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Question 64

A network technician needs to provide better wireless connectivity throughout a SOHO location. Which of the following should the technician deploy to best improve connectivity?

Correct Answer: A
Explanation
The correct answer is A. Access point.
An access point is a device that extends the wireless coverage of a network by creating a hotspot that allows wireless devices to connect to the network1. An access point can be connected to a router or a switch via an Ethernet cable or a wireless bridge1. By deploying one or more access points throughout a SOHO location, the technician can provide better wireless connectivity and eliminate dead zones or weak signals2.
A managed switch is a device that allows multiple devices to communicate on a network by forwarding data packets based on their destination addresses3. A managed switch can also provide advanced features such as VLANs, QoS, security, and remote management3. However, a managed switch does not improve wireless connectivity, as it only works with wired devices.
A POE hub is a device that provides power and data over a single Ethernet cable to devices that support Power over Ethernet (PoE) technology, such as IP cameras, VoIP phones, and wireless access points4. A POE hub can simplify the installation and placement of these devices by eliminating the need for separate power adapters or outlets4. However, a POE hub does not improve wireless connectivity by itself, as it still requires an access point or a router to create a wireless network.
A Wi-Fi router is a device that combines the functions of a router and an access point, providing both wired and wireless connectivity to a network and the internet. A Wi-Fi router can be used to create a SOHO network, but it may not be sufficient to cover the entire location with a strong and reliable wireless signal. To improve wireless connectivity, the technician may need to add additional access points or use a mesh Wi-Fi system that consists of multiple routers that work together to create a seamless wireless network.
Therefore, an access point is the best option among the choices to improve wireless connectivity throughout a SOHO location.
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Question 65

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

Correct Answer: D
The most likely cause of the cursor issue is that the screen needs to be recalibrated. This can happen when the tablet is used for a long time or when the tablet is dropped or bumped. Recalibrating the screen will help the tablet recognize the touch input more accurately12.
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