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  1. Home
  2. CompTIA Certification
  3. 220-1101 Exam
  4. CompTIA.220-1101.v2023-12-25.q174 Dumps
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Question 31

A technician is attempting to fix a computer that does not turn on when the power button is pressed Which of the following should the technician perform NEXT to troubleshoot the issue?

Correct Answer: D
The first step in troubleshooting a computer that does not turn on when the power button is pressed is to check if there is any power going to the computer. The technician should reseat or reconnect the power cable to ensure it is firmly attached to both ends, and confirm that the outlet or power strip is providing energy by using a multimeter or another device. This can eliminate any issues with loose or faulty connections or power sources, and help isolate the problem further. Reference: https://partners.comptia.org/docs/default-source/resources/a-core-series-combined-content-guide (page 28)
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Question 32

Isolating email attachments in a safe place until the attachments can be scanned for malware is defined as:

Correct Answer: D
Explanation
The correct answer is D. Sandboxing.
Sandboxing is a security technique that isolates email attachments in a safe place until the attachments can be scanned for malware. A sandbox is a virtual environment that mimics the operating system and applications of the user, but prevents any changes or damage to the actual system. A sandbox can also monitor the behavior and activity of the attachments and detect any malicious code or actions12.
An approve listing is a security technique that allows only trusted or authorized email senders or domains to be received by the user. An approve listing can help reduce spam and phishing emails, but it does not scan or isolate email attachments for malware3.
A screened subnet is a security technique that creates a buffer zone between the internal network and the internet. A screened subnet uses firewalls and routers to filter and control the traffic that enters and exits the network. A screened subnet can help protect the network from external attacks, but it does not scan or isolate email attachments for malware.
Cross-platform virtualization is a technology that allows running multiple operating systems and applications on the same physical machine. Cross-platform virtualization can help improve efficiency, flexibility, and compatibility, but it does not scan or isolate email attachments for malware.
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Question 33

New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?

Correct Answer: C
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Question 34

A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?

Correct Answer: B
Loading the hard disk drive (HDD) drivers using a flash drive is the most likely action that can fix the issue of a computer not being able to find the hard drive during an OS installation from Windows 7 to Windows 10. The HDD may have a different interface or controller than what Windows 10 supports by default, such as SATA or RAID, which would require loading additional drivers during the installation process. The technician can use a flash drive to load the drivers from another device or source. Changing the partition to MBR, upgrading the RAM modules, or replacing the hard drive are not likely to fix the issue, as they are not related to the HDD drivers
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Question 35

A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?

Correct Answer: D
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