An administrator responded to an incident where an employee copied financial data to a portable hard drive and then left the company with the dat a. The administrator documented the movement of the evidence. Which of the following concepts did the administrator demonstrate?

• A.Preserving chain of custody
• B.Implementing data protection policies
• C.Informing law enforcement
• D.Creating a summary of the incident

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A company is deploying mobile phones on a one-to-one basis, but the IT manager is concerned that users will root/jailbreak their phones. Which of the following technologies can be implemented to prevent this issue?

• A.Signed system images
• B.Antivirus
• C.SSO
• D.MDM

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In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO).

• A.A new IT policy requires users to set up a lock screen PIN.
• B.A user is overseas and wants to use a compatible international SIM Card.
• C.A user left the phone at home and wants to prevent children from gaining access to the phone.
• D.A user traded in the company phone for a cell carrier upgrade by mistake.
• E.A user cannot locate the phone after attending a play at a theater.
• F.user forgot the phone in a taxi, and the driver called the company to return the device.

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A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?

• A.Scan and remove the malware
• B.Quarantine the system
• C.Schedule automated malware scans
• D.Disable System Restore

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A technician needs to remotely connect to a Linux desktop to assist a user with troubleshooting. The technician needs to make use of a tool natively designed for Linux. Which of the following tools will the technician MOST likely use?

• A.VNC
• B.MFA
• C.MSRA
• D.RDP

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