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  1. Home
  2. CompTIA Certification
  3. 220-1201 Exam
  4. CompTIA.220-1201.v2025-12-30.q106 Dumps
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Question 36

A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

Correct Answer: A
Comprehensive and Detailed In-Depth Explanation:
The most likely cause isthird-party or ill-fitting casesobstructing the contact between the stylus and the tablet charging mechanism. Some cases may not be designed with stylus charging in mind, particularly if users are purchasing their own accessories.
* Option B:A software update might fix OS-related issues, but would not typically affect physical charging.
* Option C:If some devices had defects, the issue would likely be consistent, not isolated to some users.
* Option D:Firmware issues could be a factor but are less likely than physical obstructions when users are using different accessories.
CompTIA A+ Core 1 Exam Objective Reference:
* Objective 1.4: Given a scenario, configure settings and use cases for laptops and mobile devices.
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Question 37

A technician is having issues replacing a laptop's wireless card because the cover seems to be stuck Which of the following should the technician do next to troubleshoot this issued

Correct Answer: A
A:Check the product manual for the procedure:
When hardware is not easily accessible, always consult the product manual for proper disassembly procedures. Forcing the cover can damage the laptop or void the warranty.
Product manuals often provide step-by-step instructions for safely accessing internal components.
Incorrect Options:
B: Use a pry tool to force the cover open: Forcing the cover can cause physical damage to the device.
C: Insert the wireless card into the M.2 slot: This step cannot be performed until the cover is properly removed.
D: Try to move the cover by sliding it in all directions: Randomly sliding the cover can cause damage if the correct removal method is not followed.
Key Takeaway: Always refer to the product manual to ensure safe and proper disassembly of laptop components.
Reference: CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 4.1 - Best practices for laptop hardware installation.
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Question 38

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next?

Correct Answer: A
Comprehensive and Detailed In-Depth Explanation:
Dual-BIOS motherboards contain two firmware chips. If theprimary BIOS becomescorrupted, the system canfailover to the secondary BIOS. Most boards allow manual enabling of the secondary BIOS via a physical switch or jumper.
* Option B:Downgrading firmware may not be possible if the system won't POST or access UEFI.
* Option C:Not necessary until both BIOS chips are non-functional.
* Option D:Thermal paste affects heat dissipation, not BIOS/boot behavior.
CompTIA A+ Core 1 Exam Objective Reference:
* Objective 3.5: Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power.
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Question 39

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?

Correct Answer: C
A distorted image where the screen is not symmetrical (wider at the top or bottom) is typically due to keystone distortion. Adjusting the projector's keystone settings corrects this trapezoidal effect caused by an angled projection.
Reference: "CompTIA A+ Complete Study Guide" by Quentin Docter - Chapter 3, page 152.
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Question 40

A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

Correct Answer: D
Comprehensive and Detailed Explanation From Exact Extract:
If only one key is not functioning and debris has been checked, replacing the individual keycap is the most cost-effective next step. It's a simple, low-cost option before considering more extensive repairs like replacing the entire keyboard.
#Reference: "CompTIA A+ Complete Practice Tests" by Jeff T. Parker - Chapter 1, Question 10, page 8.
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