While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?

• A.Instruct the team members to set their speakers to maximum volume and mute their microphones.
• B.Require everyone to turn on their cameras and use the same background filter.
• C.Encourage the use of the chat and use plain language when speaking.
• D.Allow one person to speak at a time after receiving acknowledgment from the facilitator.

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One of the key steps in controlling changes lo software is obtaining approval. Which of the following statements best describes the reason for this key objective?

• A.To send the appropriate customer notifications
• B.To avoid a negative impact on other software functionalities
• C.To ensure adequate resources are in place to implement the change
• D.To confirm that the software is a business priority

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When creating a project schedule, a project manager adds activities with zero duration. Which of the following describes these types of activities?

• A.Critical paths
• B.Resources
• C.Milestones
• D.Work breakdown structures

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Halfway through a project, the sponsor states that the project is taking too long to complete. Which of the following should the project manager consult?

• A.Gantt chart
• B.Maintenance window schedule
• C.Functional requirements
• D.Test results

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A PM is working with stakeholders in the discovery phase and comparing the cost of the project to the cost savings the project will produce when it is complete. The output of this exercise will produce the:

• A.ROI.
• B.SOW.
• C.RFI.
• D.RPR

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