A learner is frequently distracted. When the instructor asks a question the learner appears confused. Which of the following is the BEST assessment of the learner's behavior?

• A.The learner may not be interested in the subject being discussed.
• B.The learner would benefit from additional explanation and clarification.
• C.The learner is disturbing the group and should be removed.
• D.The learner is displaying negative behavior and needs to be reprimanded.

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During the training session introduction, half of the participants indicate that they are interested in learning about topics that are not part of the course objectives. The BEST approach for the instructor is to:

• A.Meet with each participant at break time and after class to address individual needs.
• B.Make a list of all the participants' suggestions for the course.
• C.Communicate clearly what the course will and will not address.
• D.Change the course content to meet the participants' expressed needs.

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The adult learning methodology with the LOWEST retention rate is:

• A.Discussion
• B.Reading
• C.Lecture
• D.Demonstration

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An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?

• A.Send out a public message to the class asking which method of delivery is working best for the class
• B.Send out a private message to each learner asking which method of delivery is working best for them
• C.Query for commonalities amongst the learners,
• D.Continue to use multiple means of delivery

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Which of the following words is MOST likely used in a higher-order question?

• A.Select
• B.Rephrase
• C.Summarize
• D.Justify

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