When planning to deliver an online course, the trainer MUST make time for:

• A.Rude and disrespectful comments from learners.
• B.Keyboard shortcuts in applications.
• C.Explanations of the emoticons used in the course.
• D.Constructive feedback on the materials.

Comment: *

Name: *

Email: *

Verification: *

While teaching, an instructor comes across an important point. Which of the following shows how an instructor could BEST communicate this to the students? (Select TWO).

• A.Cover it just like the other material
• B.Use a monotone delivery method
• C.Change the pitch of delivery
• D.Highlight in the instructor's manual
• E.Use more pronounced hand gestures

Comment: *

Name: *

Email: *

Verification: *

An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment.
Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

• A.Provide a link to the course requirements with a tutorial.
• B.Remove the learners from the class and have them return after a general computing course.
• C.Email each learner welcoming them to the class and have them introduce themselves.
• D.Have the learner's advisors train the learners on the virtual environment.

Comment: *

Name: *

Email: *

Verification: *

Which of the following indicates how a trainer can BEST utilize feedback received from participant evaluations?

• A.Evidence to the client that participants learned the topics covered
• B.A tool toward improving the trainer's future performance
• C.A final assessment tool to evaluate the learner's knowledge
• D.Justification for any report critiquing the learning objectives

Comment: *

Name: *

Email: *

Verification: *

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

• A.Continue using the video because it works at other locations
• B.Use a few photos discussing what was covered by the video
• C.Provide a link to download the video before viewing
• D.Include the topic in the outline but skip over it in class

Comment: *

Name: *

Email: *

Verification: *