An instructor is explaining a topic and realizes that the learners seem confused. Which of the following approaches would BEST clarify the topic?

• A.Start asking the learners closed-ended questions about the topic.
• B.Use a real-world reference.
• C.Repeat the explanation of the topic.
• D.Use humor to explain the topic.

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Mastery goal setting has better success because it leads to:

• A.Improvement over time.
• B.Better grades in class.
• C.Immediate results.
• D.Competition with others.

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Prior to a course an instructor remembers that learners always challenge a topic's technical accuracy. Which of the following actions should the instructor take in order to avoid this?

• A.Omit the topic from the course.
• B.Tell the learners that controversy on this topic is normal
• C.Allow the learners to decide on a resolution.
• D.Produce authoritative references.

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A number of new hires need to receive training on emerging technologies. An instructor has conducted a needs assessment and realizes that the learners all have varying degrees of experience. Which of the following is the BEST way for the instructor to begin the course?

• A.Ask the learners if they have any questions
• B.Tell a story to humor the learners
• C.Ask the learners to introduce themselves
• D.Review all of the learning objectives and start teaching the course

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Last week, a trainer completed lecturing on a topic. This week, a learner asks a question related to last week's topic. Which of the following techniques should be used when attempting to encourage learners to answer questions themselves?

• A.Use closed questions
• B.Refer to online references
• C.Ask probing questions
• D.Review last week's material

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