A fire alarm sounds at the beginning of a training course. The evacuation and inspection process takes 30 minutes. Which of the following would be the BEST solution to finishing the day?

• A.Have a working lunch period.
• B.Reduce the number of breaks.
• C.Extend the course time 30 minutes to compensate for the alarm.
• D.Adjust the course flow and pace of the remaining time.

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Which of the following is a disadvantage of using handouts?

• A.Students are more likely to pay attention to the presentation
• B.Some students will be able to find pertinent information
• C.Students who peruse the handout might think of questions to ask
• D.Some students think handouts take the place of note taking

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An instructor will deliver a course where the material has been recently revised but poorly written. Which of the following is the BEST approach in ensuring that the objectives of the course are obtained by the learners?

• A.Teach from the revised material and give additional information to complement the material based on instructor's expertise.
• B.Inform the learners that the revised material is a good reference but teach from the previous edition of the course.
• C.Deliver the revised courseware and explain to the learners that other material is available upon request.
• D.Instruct the learners using the revised course material and solicit feedback from the learners about the material.

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In a virtual classroom, prior to the start of class, the trainer should:

• A.contact the students to establish a social presence.
• B.ensure the students' environment is conducive to learning.
• C.meet with the students in person to cover the format of the training.
• D.start all communication at the pre-defined time to set expectations.

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During a break several learners are in the room joking about the facility and ask the instructor their opinion of the facilities. Which of the following describes how the instructor should respond?

• A.Remove the learners from the course for their unprofessional behavior.
• B.Correct the learners for joking about the facilities and remind them about professional behavior.
• C.Join the conversation and avoid negative comments about the facilities.
• D.Join the conversation and joke about the facilities.

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