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  1. Home
  2. IAPP Certification
  3. AIGP Exam
  4. IAPP.AIGP.v2026-11-12.q219 Dumps
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Question 71

CASE STUDY
Please use the following to answer the next question:
A small local flower delivery company operates a few stores and has a limited IT budget. To reduce the time spent on customer service, which is a major drain on employee time, the company plans to implement a simple but high-performance generative AI chatbot on its website. The chatbot will provide real-time, fact-based responses to customer inquiries and assist with order processing, helping to reduce incoming phone calls.
The company currently uses a single on-premises server for its order database and email system and has not yet partnered with a cloud provider.
An internal data privacy policy governs the use of customer dat
a. This policy, written before the adoption of AI, allows the use or transfer of customer data beyond name and contact information but requires that all such data be deleted after the order is completed. The company prefers to maintain this policy without changes.
MULTI-SELECT
Please select 3 of the 5 options below. No partial credit will be given.
Which of the following actions would necessitate a change to the company's privacy policy?

Correct Answer: A,D,E
A, D, and E introduce processing materially different from the practices described in the existing privacy policy. Storing chatbot inputs for RAG creates an additional retention and reuse purpose that should be addressed through appropriate privacy disclosures and retention controls. Using customer-session information to retrain the underlying model creates a distinct secondary purpose beyond processing an order, even when the data is subsequently deleted. Scanning a customer's appearance to infer frustration or confusion introduces an entirely new category of observation and inference, requiring additional transparency, legal-basis analysis, proportionality assessment, and safeguards. By contrast, B involves transferring customer information to a service provider so the requested service can operate, which the existing policy already permits. C involves ordinary contact and delivery information retained through completion of the transaction, which also fits the stated policy.
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Question 72

The processes and methods that allow human users to understand and trust the outputs produced by AI are important in addressing which key regulatory concern?

Correct Answer: C
The correct answeris ExplainableAi becauseit specifically refers tothe abilityof a systemto describethe logic behind its decisions oroutput ina way that is understandable to humans. This is a key part of regulatory and ethical frameworks and is directly related to addressingthe black-boxproblem inAI.
From the AIGP ILT Participant Guide (Module on Transparency and Explainability):
"Explainability refers to the understanding of how a black-box model works. The black-box problem exists because some models are too complex for human interpretation. Explainability methods aim to provide meaningful insight into the logic and decision-making of AI systems." Also, according to the AI Governance in Practice Report2025:
"Explainability refers to the representation of the underlying mechanisms of the AI system's operation... a key tenet of AI governance due to the desire to understand how AI systems are built, managed and maintained." Thus, while Trustworthy and Responsible AI are broader concepts,explainabilityspecifically targetsthe regulatoryconcern about understanding outputs.
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Question 73

Under the NIST Al Risk Management Framework, all of the following are defined as characteristics of trustworthy Al EXCEPT?

Correct Answer: C
The NIST AI Risk Management Framework outlines several characteristics of trustworthy AI, including being secure and resilient, explainable and interpretable, and accountable and transparent. While being tested and effective is important, it is not explicitly listed as a characteristic of trustworthy AI in the NIST framework.
The focus is more on the system's ability to function safely, securely, and transparently in a way that stakeholders can understand and trust. Reference: AIGP Body of Knowledge, NIST AI RMF section.
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Question 74

CASE STUDY
Please use the following to answer the next question:
A mid-size US healthcare network has decided to develop an AI solution to detect a type of cancer that is most likely to arise in adults. Specifically, the healthcare network intends to create a recognition algorithm that will perform an initial review of all imaging and then route records to a radiologist for secondary review pursuant to agreed-upon criteria (e.g., a confidence score below a threshold).
To date, the healthcare network has:
- Defined its AI ethical principles.
- Conducted discovery to identify the intended uses and success
criteria for the system.
- Established an AI risk committee.
- Assembled a cross-functional team with clear roles and
responsibilities.
- Created policies and procedures to document standards, workflows,
timelines and risk thresholds during the project.
The healthcare network intends to retain a cloud provider to host the solution. It also intends to retain a large consulting firm to supplement its small data science team and help develop the algorithm using the healthcare network's existing data and de-identified data that is licensed from a large US clinical research partner.
In the design phase, which of the following steps is most important in gathering the data from the clinical research partner?

Correct Answer: D
Reviewing the terms of use is essential to ensure legal compliance and appropriate permissions when gathering data from the clinical research partner during the design phase.
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Question 75

A company has trained an ML model primarily using synthetic data, and now intends to use live personal data to test the model.
Which of the following is NOT a best practice apply during the testing?

Correct Answer: B
Minimizing human involvement to the extent practicable is not a best practice during the testing of an ML model. Human oversight is crucial during testing to ensure that the model performs correctly and ethically, and to interpret any anomalies or issues that arise. Best practices include using representative test data, anonymizing data to the extent practicable, and performing testing specific to the intended uses of the model.
Reference: AIGP Body of Knowledge on AI Model Testing and Human Oversight.
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