CASE STUDY
Please use the following to answer the next question:
A small local flower delivery company operates a few stores and has a limited IT budget. To reduce the time spent on customer service, which is a major drain on employee time, the company plans to implement a simple but high-performance generative AI chatbot on its website. The chatbot will provide real-time, fact- based responses to customer inquiries and assist with order processing, helping to reduce incoming phone calls.
The company currently uses a single on-premises server for its order database and email system and has not yet partnered with a cloud provider.
An internal data privacy policy governs the use of customer data. This policy, written before the adoption of AI, allows the use or transfer of customer data beyond name and contact information but requires that all such data be deleted after the order is completed. The company prefers to maintain this policy without changes.
MULTI-SELECT
Please select 3 of the 5 options below. No partial credit will be given.
Which of the following actions would necessitate a change to the company ' s privacy policy?
CASE STUDY
Please use the following answer the next question:
ABC Corp, is a leading insurance provider offering a range of coverage options to individuals. ABC has decided to utilize artificial intelligence to streamline and improve its customer acquisition and underwriting process, including the accuracy and efficiency of pricing policies.
ABC has engaged a cloud provider to utilize and fine-tune its pre-trained, general purpose large language model ("LLM"). In particular, ABC intends to use its historical customer data-including applications, policies, and claims-and proprietary pricing and risk strategies to provide an initial qualification assessment of potential customers, which would then be routed tA. human underwriter for final review.
ABC and the cloud provider have completed training and testing the LLM, performed a readiness assessment, and made the decision to deploy the LLM into production. ABC has designated an internal compliance team to monitor the model during the first month, specifically to evaluate the accuracy, fairness, and reliability of its output. After the first month in production, ABC realizes that the LLM declines a higher percentage of women's loan applications due primarily to women historically receiving lower salaries than men.
Each of the following steps would support fairness testing by the compliance team during the first month in production EXCEPT?
What is the 1956 Dartmouth summer research project on Al best known as?
A company that deploys AI but is not currently a provider or developer intends to develop and market its own AI system.
Which obligation would then be likely to apply?
The OECD's Ethical AI Governance Framework is a self-regulation model that proposes to prevent societal harms by:
