An organization has an agreement with a third-party vendor to have a fully operational facility, duplicate of the original site and configured to the organization's needs, in order to quickly recover operational capability in the event of a disaster, Which of the following best describes this approach to disaster recovery planning?

• A.Cold recovery plan,
• B.Hot recovery plan
• C.Storage area network recovery plan.
• D.Outsourced recovery plan.

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Using the information collected, the organization should focus on:

• A.The total number of personal computer complaints that occurred.
• B.The number of computer complaints associated with CD-ROM problems and new software usage.
• C.The number of computer complaints associated with the lack of user knowledge and hardware problems.
• D.The cost to alleviate all computer complaints.

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Query facilities for a database system would most likely include all of the following except:

• A.Graphical output capability.
• B.Data dictionary access.
• C.A data validity checker.
• D.A query-by-example interface.

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A rapidly expanding retail organization continues to be tightly controlled by its original small management team. Which of the following is a potential risk in this vertically centralized organization?

• A.Lack of coordination among different business units.
• B.Operational decisions are inconsistent with organizational goals.
• C.Suboptimal decision-making.
• D.Duplication of business activities.

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All of the following are generally included in a cost-of-quality report except:

• A.Warranty claims.
• B.Design engineering.
• C.Supplier evaluations.
• D.Lost contribution margin.

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