A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?

• A.Create documentation based on the observed processes because improvements are outside of the scope of the project
• B.Provide documentation of improved procedures based on the observed opportunities for then new location
• C.Perform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified
• D.Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting

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Which of the following is an output of the Identify Stakeholders process?

• A.Stakeholder register
• B.Project charter
• C.Scope baseline
• D.Project scope statement

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Project Communication Management includes the processes required to .

• A.Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.
• B.Organize, manage, and lead the project team.
• C.Manage timely completion of the project.
• D.Identify, define, combine, unify, and coordinate the various processes and project management activities with the Project Management Process Groups.

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Which stakeholder analysis technique shows stakeholders that fall outside the scope of the solution but still interact with it in some way?

• A.Risk analysis
• B.Interview
• C.Scope modeling
• D.Process modeling

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As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints. Which one of the following is a constraint? Choose the best answer.

• A.The solution won't need external resources.
• B.The solution must cost less than $450,000.
• C.The solution must be done by December 31.
• D.The solution should be implemented during the summer months.

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