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  4. IIBA.CCBA.v2025-12-08.q383 Dumps
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Question 66

In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?

Correct Answer: A
Explanation
The business analyst must understand how the organization operates and the objectives of business analysis duties. Without a clear understanding of what the expected outcomes are to be of the business analysis duties, the business analyst cannot adequately plan for the business analysis duties.
Answer D is incorrect. It's important for the business analyst to identify and categorize stakeholders, but this isn't the best answer for this QUESTION.
Answer C is incorrect. The purpose of the proposed solution is valid only if the initiative is to solve a problem. Business analysis can also occur to detail an opportunity, not just to create solutions to identified problems.
Answer B is incorrect. This isn't the best answer for this QUESTION.
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Question 67

All of the following are documented approaches to business analysis work except for which one?

Correct Answer: A
Explanation
Deming's Quality Circle describes the quality management approach of plan, do, check, and act. This isn't a business analysis approach.
Answer C is incorrect. The waterfall approach is a valid answer for business analysis approaches.
Answer D is incorrect. Lean is a valid answer for business analysis approaches.
Answer B is incorrect. Six Sigma is a valid answer for business analysis approaches.
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Question 68

Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second BA. The other BA explains that these details, along with several other items mentioned in the checklist, are required to:

Correct Answer: B
Explanation
Business analysts may need to educate stakeholders on how an elicitation technique works or what information is needed. It may be helpful to explain an elicitation technique to stakeholders not involved in the activity to help them understand the validity and relevance of the information elicited. Stakeholders may be unresponsive or challenging during an elicitation activity if they feel that it is not aligned to their individual objectives, don't understand the purpose, or are confused about the process. In preparing for elicitation, the business analyst should ensure that there is buy-in from all necessary stakeholders. Business analysts may also prepare stakeholders by requesting that they review supporting materials prior to the elicitation activity in order to make it as effective as possible. An agenda might be provided in advance to support stakeholders in coming prepared to the activity with the necessary frame of mind and information. Eliciting through research or exploration may be a solo activity for the business analyst and not require preparing other stakeholders.
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Question 69

When a business analyst prepares for elicitation, he must define the scope of the selected elicitation technique, notify the stakeholders of the elicitation plan and technique to be used, and what other preparation activity?

Correct Answer: A
Explanation
When a business analyst prepares for elicitation, he must schedule all needed resources, such as people, facilities, tools, and materials, to ensure the smooth execution of the elicitation activities1. Creating an elicitation plan and defining the solution are part of the planning the business analysis approach task, not the preparing for elicitation task2. Performing stakeholder analysis is an ongoing activity throughout the business analysis process, not a specific preparation activity for elicitation3. References:
1: BABOK® Guide, Version 3.0, p. 38
2: BABOK® Guide, Version 3.0, p. 34
3: BABOK® Guide, Version 3.0, p. 51
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Question 70

A business analyst (BA) is conducting a workshop with the purpose of analyzing a business process.
Stakeholders of different business units are in attendance. Each stakeholder is able to explain their unit's contribution to the process, however, there is no end to end process owner who can provide a consolidated view. Which technique should the BA use to compare the stakeholder's inputs against each other in order to check for consistency and omissions?

Correct Answer: C
Explanation
This is because a process model is a visual representation of the activities, inputs, outputs, and roles involved in a business process. Swimlanes are horizontal or vertical partitions that show the responsibilities of different actors or units in the process. By using a process model with swimlanes, the BA can compare the stakeholder's inputs against each other and identify any gaps, overlaps, or inconsistencies in the process flow. Scheduling a follow-up workshop (A) is not a technique, but a possible action that may or may not help to resolve the issue.
Creating a use case scenario (B) is not a suitable technique, as it describes the interactions between a user and a system, not a business process. Creating a logical data model (D) is not a relevant technique, as it shows the relationships and attributes of the data entities, not the business process. References: CCBA Practice Test, CCBA Mock Test
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