The BEST way to manage continuous improvement of governance-related processes is to:

• A.apply effective quality management practices.
• B.require third-party independent reviews.
• C.define accountability based on roles and responsibilities.
• D.assess existing process resource capacities.

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Which of the following is a continuous process of comparing performance with desired objectives to identify opportunities for improvement, and is conducted by individuals, groups, or organizations relating to their own work?

• A.Management Assessment
• B.Self Assessment
• C.Control
• D.Continuous improvement

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Amy is the project manager for her company. In her current project the organization has a very low tolerance for risk events that will affect the project schedule. Management has asked Amy to consider the affect of all the risks on the project schedule. What approach can Amy take to create a bias against risks that will affect the schedule of the project?

• A.She can create an overall project rating scheme to reflect the bias towards risks that affect the project schedule.
• B.She can shift risk-laden activities that affect the project schedule from the critical path as much a possible.
• C.She can have the project team pad their time estimates to alleviate delays in the project schedule
• D.She can filter all risks based on their affect on schedule versus other project objectives.

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Which of the following concepts is the business practice of developing and implementing comprehensive risk management and security practices for a firm's entire value chain?

• A.BSC
• B.TQM
• C.TOGAF
• D.TSM

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Which of the following techniques is used for understanding the "environment" in which a business operates?

• A.Market segmentation
• B.PEST analysis
• C.Critical success factor analysis
• D.SWOT analysis

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