A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT.
Accountability for these controls is BEST assigned to which of the following?
Which of the following essential elements of IT Portfolio Investment Management describes the ability to model the IT Portfolio with metrics most appropriate to the business such as ROI, Break- Even, Cost Avoidance, and Revenue Return?
You are the project manager of the NKJ Project for your company. The project's success or failure will have a significant impact on your organization's profitability for the coming year. Management has asked you to identify the risk events and communicate the event's probability and impact as early as possible in the project.
Management wants to avoid risk events and needs to analyze the cost-benefits of each risk event in this project. What term is assigned to the low-level of stakeholder tolerance in this project?
Della works as a project manager for SoftTech Inc. She is working with the project stakeholders to begin the quantitative risk analysis process. Which of the following inputs will be needed for the quantitative risk analysis process in her project? Each correct answer represents a complete solution. Choose all that apply.
Which of the following are the objectives of Service Level Management (SLM)?
1. To negotiate SLAs with the customers and to design services in accordance with the agreed service level targets.
2. Defining, documenting, and agreeing the level of IT Services to be provided.
3. Identifying possible future markets that the Service Provider could operate in.
4. Monitoring, measuring, and reporting the actual level of services provided.
5. Monitoring and improving customer satisfaction.
