Which of the following objectives are used by the system to increase costs or revenues?
Each correct answer represents a complete solution. Choose all that apply.

• A.Erecting barriers to entry by competitors
• B.Increasing production rates
• C.Improving product quality
• D.Creating new distribution channels

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Which of the following would a CIO use to present the overall view of IT performance to the board of directors?

• A.Balanced scorecard
• B.Maturity model
• C.Key performance indicators (KPIs)
• D.Key risk indicators (KRIs)

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Which of the following is the BEST way to implement effective IT risk management?

• A.Align with business risk management processes.
• B.Adopt risk management processes.
• C.Establish a risk management function.
• D.Minimize the number of IT risk management decision points.

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Which volume provides guidance on clarification and prioritization of service-provider investments in services?

• A.Service Operation
• B.Service Strategy
• C.Service Design
• D.Service Management

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Management has asked you to perform a risk audit and report back on the results.
Bonny, a project team member asks you what a risk audit is. What do you tell Bonny?

• A.A risk audit is a review of the effectiveness of the risk responses in dealing with identified risks and their root causes, as well as the effectiveness of the risk management process.
• B.A risk audit is a review of all the risk probability and impact for the risks, which are still present in the project but which have not yet occurred.
• C.A risk audit is an audit of all the risks that have occurred in the project and what their true impact on cost and time has been.
• D.A risk audit is a review of all the risks that have yet to occur and what their probability of happening are.

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