Which of the following frameworks describes a standard for processes within business information management at the strategy, management and operations level?

• A.Val IT
• B.BISL
• C.COBIT
• D.TOGAF

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The board of directors of a large organization has directed IT senior management to improve IT governance within the organization. IT senior management's MOST important course of action should be to:

• A.assess the current slate of IT governance within the organization.
• B.analyze IT service levels and performance.
• C.understand the driver that led to a desire to change.
• D.review IT strategy and direction.

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From an IT governance perspective, which of the following would be the MOST significant impact of moving all IT applications to an external Software as a Service (SaaS) cloud provider?

• A.The shift from service delivery to service management
• B.The integration of the IT department with business lines
• C.The improvement of IT service alignment with business
• D.The necessity to update key risk indicators (KRIs)

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Which of the following are the advantages of IT Resource Management? Each correct answer represents a complete solution. Choose all that apply.

• A.It reduces the enterprise risks.
• B.It provides customer organization to construct the Request for Proposal (RFP).
• C.It develops the IT service quality and effectiveness.
• D.It reduces the IT project complexity.

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While monitoring an enterprise's IT projects portfolio, it is discovered that a project is 75% complete, but all budgeted resources have been expended. Which of the following is the MOST important task to perform?

• A.Review the IT governance structure.
• B.Reorganize the IT projects portfolio.
• C.Re-evaluate the business case.
• D.Review the IT investments.

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