Which of the following processes is responsible for low risk, frequently occurring low cost changes?

• A.Release Management
• B.Request Fulfillment
• C.Incident Management
• D.IT Facilities Management

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What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

• A.Alternative generation
• B.Decision analysis
• C.Ranking of approaches
• D.Documentation of assumptions and constraints

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Which of the following guides provides risk and value statements to help identify and validate the need to execute each control objective?

• A.IT assurance guide
• B.IT control objectives for Basel II guide
• C.COBIT control practices guide
• D.IT control for Sarbanes Oxley guide

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When developing a business case for an enterprise resource planning (ERP) implementation, which of the following, if overlooked, causes the GREATEST impact to the enterprise?

• A.IT best practices
• B.Salvage value of legacy hardware
• C.Interdependent systems
• D.Vendor selection

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An enterprise wishes to establish key risk indicators (KRIs) in an effort to better manage IT risk. Which of the following should be identified FIRST?

• A.The enterprise risk appetite
• B.Enterprise architecture (EA) components
• C.Risk mitigation strategies
• D.Key performance metrics

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