Which of the following provides the BEST evidence of effective IT governance?

• A.IT risk identification and mitigation
• B.Cost savings and human resource optimization
• C.Business value and customer satisfaction
• D.Comprehensive IT policies and procedures

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IT senior management has just received a survey report indicating that more than one third of the organization's key IT staff plan to retire within the next 12 months. Which of the following is the MOST important governance action to prepare for this possibility?

• A.Review motivation drivers for key IT staff.
• B.Engage HR for recruitment of new staff.
• C.Request the development of a succession plan.
• D.Evaluate lower-level staff as succession candidates.

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Best practice states that IT governance MUST:

• A.be a component of enterprise governance.
• B.enforce consistent policy across the enterprise.
• C.apply consistent target levels of maturity to processes.
• D.be applied in the same manner throughout the enterprise.

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Which of the following terms includes performance objectives and criteria (POCs), performance indicators, and any other means that evaluate the success in achieving a specified goal?

• A.Precision
• B.Performance Measurement System
• C.Performance Measure
• D.Performance Measurement Category

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Which of the following is the BEST way to address an IT audit finding that many enterprise application updates lack appropriate documentation?

• A.Add change control to the risk register.
• B.Enforce change control procedures.
• C.Review the application development life cycle.
• D.Conduct software quality audits

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