Marsha is the project manager of the NHQ Project. There's a risk that her project team has identified, which could cause the project to be late by more than a month. Marsha does not want this risk event to happen so she devises extra project activities to ensure that the risk event will not happen. The extra steps, however, will cost the project an additional $10,000. What type of risk response is this approach?
The board and senior management of a new enterprise recently met to formalize an IT governance framework.
The board of directors' FIRST step in implementing IT governance is to ensure that:
Which of the following provides the STRONGEST indication that IT governance is well established within an organizational culture?
Event Management, Problem Management, Access Management, and Request Fulfillment are part of which of the following stages of the Service Lifecycle?
Which of the following are commonly used terms when discussing service improvement outcomes?
1) Improvements
2) Benefits
3) Return On Investment (ROI)
4) Value On Investment(VOI)
5) Resources
