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  1. Home
  2. ISACA Certification
  3. CGEIT Exam
  4. ISACA.CGEIT.v2024-05-21.q447 Dumps
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Question 26

A board of directors has just received a report indicating that only a small number of IT initiatives have been completed on time and within budget, A third of the projects were cancelled prior to completion, and more than half will cost almost double their original estimates. An analysis has determined that no one is held responsible for the completion of investment initiatives, and there is no consistency in execution. Which of the following would BEST help the enterprise address these problems?

Correct Answer: D
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Question 27

Which of the following is the MOST important consideration when developing a new IT service'?

Correct Answer: C
Service level agreements (SLAs) are the most important consideration when developing a new IT service, because they define the expectations and obligations of both the service provider and the service consumer.
SLAs specify the scope, quality, availability, performance, and security of the IT service, as well as the roles and responsibilities, escalation procedures, and penalties for non-compliance. SLAs help to ensure that the IT service meets the business needs and objectives of the service consumer, and that the service provider delivers the IT service in a consistent and reliable manner. SLAs also provide a basis for measuring and improving the IT service delivery and management processes. References := CGEIT Review Manual, Chapter 3: Benefits Realization, Section 3.2: IT Value Delivery Processes, Subsection 3.2.1: IT Service Delivery, Page 93.
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Question 28

The IT program manager does not see the value of conducting risk assessments for a new major IT project. The manager is reluctant to cooperate with internal auditors and the newly formed steering committee. Midway through the project, program requirements were changed because the CEO is a friend of a vendor and wants to implement this vendor's new technology. This decision will cause the current IT program budget to be insufficient and will be shown as overspending.
After the requirement change request, the IT program manager should FIRST:

Correct Answer: B
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Question 29

The testing methods help in shaping opinion against assurance objectives by combining one or more of the test types. Which of the following are the test types used in this process? Each correct answer represents a complete solution. Choose all that apply.

Correct Answer: A,B,C
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Question 30

Which of the following is the MOST important driver of IT governance?

Correct Answer: D
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