The BEST time to identity metrics to measure the performance of an IT-enabled investment is during:

• A.system implementation
• B.project initiation
• C.investment feasibility analysis
• D.business case development.

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Which of the following is a practice of forecasting possible risks to the organization and taking steps to mitigate their impact on operations?

• A.HR audit
• B.Enterprise risk management
• C.Timekeeping
• D.Applicant tracking systems

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Which of the following is the BEST way to address the risk associated with new IT investments?

• A.Develop security best practices to protect applications.
• B.Integrate security requirements at the beginning of projects
• C.Establish an enterprise-wide incident response process.
• D.Implement an enterprise-wide security awareness program.

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An enterprise's board of directors can BEST manage enterprise risk by:

• A.mandating board-approved enterprise risk management (ERM) modifications.
• B.requiring the establishment of an enterprise risk management (ERM) framework.
• C.requiring the establishment of an enterprise-wide program management office.
• D.ensuring the cost-effectiveness of the internal control system.

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A large financial institution is considering outsourcing customer call center operations which will allow the chosen vendor to access systems from offshore locations. Which of the following represents the GREATEST risk?

• A.Inadequate business continuity planning
• B.Loss of data confidentiality
• C.Lack of network availability
• D.Inconsistent customer service and reporting

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