The PRIMARY objective of IT service level management is to.

• A.satisfy customer requirements.
• B.improve IT cost control
• C.increase awareness of IT services
• D.manage computer operations activities.

Comment: *

Name: *

Email: *

Verification: *

A USB device containing sensitive production data was lost by an employee and its contents were subsequently found published online Which of the following controls is the BEST recommendation to prevent a similar recurrence?

• A.Monitoring data being downloaded on USB devices
• B.Electronically tracking portable devices
• C.Training users on USB device security
• D.Using a strong encryption algorithm

Comment: *

Name: *

Email: *

Verification: *

.Which of the following are effective in detecting fraud because they have the capability to consider a large number of variables when trying to resolve a problem? Choose the BEST answer.

• A.Expert systems
• B.Neural networks
• C.Integrated synchronized systems
• D.Multitasking applications

Comment: *

Name: *

Email: *

Verification: *

Which of the following are effective controls for detecting duplicate transactions such as payments made or received?

• A.Concurrency controls
• B.Reasonableness checks
• C.Time stamps
• D.Referential integrity controls

Comment: *

Name: *

Email: *

Verification: *

Which of the following is the BEST way to address segregation of duties issues in an organization with budget constraints?

• A.Rotate rob duties periodically
• B.Perform an independent audit.
• C.Implement compensating controls
• D.Hire temporary staff.

Comment: *

Name: *

Email: *

Verification: *