Which of the following benefits derived from the use of COBIT is PRIMARILY associated with an internal stakeholder?
Correct Answer: A
Explanation The benefit derived from the use of COBIT that provides insight on how to derive value from the use of I&T is primarily associated with an internal stakeholder. An internal stakeholder is a person or group within an enterprise that has an interest or concern in its activities or outcomes. Examples of internal stakeholders are board members, executives, managers, employees, etc. An internal stakeholder would benefit from using COBIT by gaining insight on how to derive value from the use of I&T because it would help them to align I&T with business requirements, optimize costs and resources, enhance performance and outcomes, etc.15 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Stakeholder Needs
Question 67
Which element of a business case BEST enables senior leadership to assess the future success of the IT governance program?
Correct Answer: C
Explanation The investment justification element of a business case best enables senior leadership to assess the future success of the IT governance program. A business case is a document that provides the rationale and evidence for initiating, continuing, or terminating a project or program. A business case typically consists of several elements, such as problem statement, objectives, scope, benefits, costs, risks, assumptions, etc. The investment justification element of a business case describes how the project or program aligns with the enterprise strategy and objectives, how it supports the value creation process, how it compares with alternative options, and how it provides a positive return on investment (ROI). The investment justification element enables senior leadership to assess the future success of the IT governance program by showing how it contributes to the enterprise goals and delivers value to the stakeholders.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
Question 68
Which of the following stakeholders ensures the business case and program plan are realistic and achievable?
Correct Answer: C
Explanation The business case and program plan are essential documents that describe the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The business case and program plan provide the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. Therefore, it is important that these documents are realistic and achievable, reflecting the current state and target state of information and technology governance in the enterprise. One of the roles that ensures the business case and program plan are realistic and achievable is the chief information officer (CIO), who is the senior executive responsible for leading and managing the information and technology function in the enterprise. The CIO has a role in developing, reviewing, validating, and approving the business case and program plan, ensuring that they are aligned with the enterprise's strategy, objectives, needs, and expectations. The CIO also has a role in communicating and presenting the business case and program plan to other stakeholders such as the board, executives, business managers, IT managers, etc., and obtaining their buy-in and commitment for the program34 3: COBIT 2019 Implementation Guide, page 39-40 4: COBIT 2019 Framework: Governance and Management Objectives, page 20-21
Question 69
In the implementation model, when is IT governance implementation risk BEST managed?
Correct Answer: A
Explanation IT governance implementation risk is best managed throughout the life cycle of the implementation. IT governance implementation risk is the possibility of negative consequences or outcomes that may arise from the design, execution, evaluation, or improvement of the IT governance system. The life cycle of IT governance implementation is a continuous process that involves four phases: what are the drivers, where are we now, where do we want to be, and how do we get there. IT governance implementation risk should be managed throughout the life cycle by identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the success of the implementation.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
Question 70
Which "Role of IT" design factor is viewed as a driver for business process and service innovation?