Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
Correct Answer: B
The change enablement tasks are the tasks that involve preparing for managing and sustaining the changes that are required for implementing a governance system for an enterprise using COBIT 2019. The change enablement tasks help to ensure that the changes are aligned with the enterprise's strategy objectives needs expectations etc., that they deliver value and benefits to the enterprise and its stakeholders that they overcome resistance and barriers to change that they create a culture of continuous improvement etc. One of the key change enablement tasks that must be completed during the driver identification phase of an IT initiative is identify the business and governance drivers. The driver identification phase is the first phase of the governance implementation roadmap which involves identifying and analyzing the internal and external factors that trigger or influence the need for designing and implementing a governance system for an enterprise using COBIT 2019. The business drivers are the factors that relate to the enterprise's business strategy objectives performance risks issues opportunities etc., such as market conditions customer demands competitive pressures regulatory requirements etc. The governance drivers are the factors that relate to the enterprise's information and technology governance strategy objectives performance risks issues opportunities etc., such as IT alignment IT value delivery IT risk management IT resource management IT performance measurement etc. By identifying the business and governance drivers during the driver identification phase an enterprise can establish a clear understanding of why it needs to design and implement a governance system using COBIT 2019 what are the expected outcomes benefits value etc., from doing so who are the relevant stakeholders their roles responsibilities requirements expectations etc., how to communicate engage involve them in the change process etc.
Question 52
The Goals Cascade model illustrates that each governance or management objective supports the achievement of alignment goals that are related to:
Correct Answer: C
The Goals Cascade model illustrates how enterprise goals cascade to alignment goals and then to governance and management objectives. Each governance or management objective supports the achievement of one or more alignment goals that are related to larger enterprise goals. The alignment goals are derived from the balanced scorecard (BSC) dimensions of financial, customer, internal, and learning and growth1, p. 16. References: 1: COBIT 2019 Framework: Governance and Management Objectives
Question 53
Responsibility for developing an EGIT business case outline and details resides with which of the following?
Correct Answer: B
The EGIT business case outline and details are documents that describe the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT business case outline and details provide the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The responsibility for developing an EGIT business case outline and details resides with the CIO and program steering committee. The CIO is the senior executive responsible for leading and managing the information and technology function in an enterprise. The CIO has a role in developing, reviewing, validating, and approving the EGIT business case outline and details, ensuring that they are aligned with the enterprise's strategy, objectives, needs, and expectations. The CIO also has a role in communicating and presenting the EGIT business case outline and details to other stakeholders such as the board, executives, business managers, IT managers, etc., and obtaining their buy-in and commitment for the program. The program steering committee is a group of senior stakeholders who provide strategic direction, oversight, guidance, and approval for the EGIT implementation program. The program steering committee has a role in developing, reviewing, validating, and approving the EGIT business case outline and details, ensuring that they are consistent with the enterprise's vision, mission, values, strategy goals,and objectives. The program steering committee also has a role in monitoring and controlling the execution of the EGIT implementation program plan against the EGIT business case outline and details34 References: 3: COBIT 2019 Implementation Guide: page 37-38 4: COBIT 2019 Implementation Guide: page 39-40
Question 54
What would be the PRIMARY reason for management to conduct a process capability assessment?
Correct Answer: A
The primary reason for management to conduct a process capability assessment is to better understand the current state as compared to the target state. A process capability assessment is a method of measuring and evaluating how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A process capability assessment can be done using different models or frameworks, such as CMMI or ISO/IEC 15504. A process capability assessment helps management to better understand the current state of a process by identifying its strengths, weaknesses, gaps, and improvement opportunities. A process capability assessment also helps management to compare the current state with the target state, which is the desired level of performance or outcome for a process.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT Process Assessment Model (PAM): Using COBIT 5
Question 55
Time-to-market is a metric that is directly related to which of the following enterprise goals?
Correct Answer: C
In COBIT 2019, "Time-to-market" is closely associated with the enterprise goal of maintaining a portfolio of competitive products and services. This metric reflects the enterprise's ability to deliver new offerings to the market efficiently, which is essential for competitive advantage. The COBIT goals cascade links time-to- market to this objective, emphasizing the importance of quick responsiveness to market demands as part of enterprise strategy.
