You company has a Microsoft 365 subscription that uses Phone System and Calling Plans.
You plan to implement a toll phone number for the helpdesk.
You need to implement the following call features for the helpdesk phone number:
* Must include a greeting and hold music
* Must bypass menu options when a call is established to the helpdesk
What two resources should you create? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Your company has a Microsoft Teams deployment that contains a team named HR Taskforce. The members of HR Taskforce are shown in the HR Taskforce exhibit.
The members of a private channel named Staff Reviews are shown in the Members exhibit.
The files in the Staff Reviews channel are shown in the Files exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point

Your company uses Teams Calling Plans.
When a user places a Teams call to an ambulance service, you need to ensure that a notification is also sent to the main receptionist of the company.
What should you configure?
You have a Microsoft Office 365 subscription that contains a user named User1.
You need to ensure that User1 can view Analytics & reports in the Microsoft Teams admin center. The
solution must use the principle of least privilege.
Which role should you assign to User1?
You have a Microsoft 365 subscription that uses Microsoft Teams.
You need to configure phone settings to meet the following requirements:
Put a call on hold, and then transfer the call.
Hide the calling phone number of outgoing calls.
What should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
