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  3. CPHQ Exam
  4. NAHQ.CPHQ.v2025-03-07.q337 Dumps
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Question 226

Best- practice standards in healthcare continue to evolve in response to new medicines and treatment option. The
following list details a number of concerns in the creation of physician profiles EXCEPT:

Correct Answer: D
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Question 227

Which of the following are the three primary quality management activities?

Correct Answer: B
Quality management is a critical aspect of healthcare, and it involves various activities to ensure that healthcare services meet the desired standards.
The three primary quality management activities are:
Measurement: This is the first step in quality management. It involves defining and collecting data on various aspects of healthcare service delivery. This could include patient outcomes, process efficiency, or other relevant metrics. The goal is to establish a baseline for understanding the current state of quality.
Assessment: Once data has been collected, it needs to be analyzed to assess the quality of healthcare services. This could involve comparing actual outcomes against desired outcomes, identifying gaps in service delivery, or looking for trends and patterns in the data.
Improvement of outcomes: Based on the assessment, targeted interventions are designed and implemented to improve outcomes. This could involve changes to processes, training for staff, or other interventions. The effectiveness of these interventions is then measured and assessed, creating a continuous cycle of quality improvement.
Reference: The information is based on standard quality management principles and practices, which are widely recognized and utilized in the healthcare industry123.
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Question 228

In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S.
managers for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part of his "system of profound knowledge," Deming promoted that "around 15% of poor quality was because of workers, and the rest of 85% was due to bad management, improper systems and processes." The "system" is based on parts.
Which of the following is/are NOT out of those parts?

Correct Answer: D
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Question 229

When continuing unique events, one uses a p-chart. The number plotted on a chart would be either a proportion or a percentage. When counting total events (e.g., the number of falls per patient day each month), one plots a ratio on a u-chart.
Examples of attributes data plotted as percentage on p-charts include figures such as (Choose two):

Correct Answer: A,D
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Question 230

A healthcare quality Improvement team is working on an action plan to address medication system defects.
Based on the data from the chart below, what would be the next step?

Correct Answer: B
The chart provided in the question shows the number of defects in different categories of a medication system.
The category with the highest number of defects is "Other," followed by "Administration." However, the line graph overlaid on the bar graph shows the percentages of cumulative defects addressed, which increases from left to right. This suggests that while a significant portion of the defects in the "Other" category have been addressed, there are still many unaddressed defects in the "Administration" category.
Given this information, the next step for the healthcare quality improvement team would be to conduct further analysis on the "Administration" defects. This is because, although the "Administration" category does not have the highest number of defects, it has a significant number of defects that have not yet been addressed. Further analysis would help the team understand the root causes of these defects and develop effective strategies to address them123.
This approach aligns with the principles of healthcare quality improvement, which emphasize the importance of using data to guide decision-making and prioritizing areas where improvement is most needed123. It also aligns with the principles of Failure Mode and Effects Analysis (FMEA), a structured process used to identify system failures of high-risk processes before they occur1. In this context, the "Administration" defects could be considered a high-risk process that requires further analysis.
Please note that this answer is based on the general principles of healthcare quality improvement and the information provided in the chart. The specific action plan for addressing medication system defects may vary depending on the specific context and needs of the healthcare organization123.
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