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  1. Home
  2. NAHQ Certification
  3. CPHQ Exam
  4. NAHQ.CPHQ.v2025-03-07.q337 Dumps
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Question 331

Studies comparing self-reports with proxy reports do not consistently support the hypothesis that self- reports are more accurate than proxy reports.
However, conclusions drawn from studies in which responses were verified using hospital and physician records show that, on average (Choose two):

Correct Answer: B,D
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Question 332

Payers are more likely to embrace the optimization definition of care which can put them at odds with:

Correct Answer: A
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Question 333

For example, if you are using a survey to gather patient satisfaction feedback by email, you would not send a survey to ever y patient. You would start by sending surveys to roughly 50 percent of the patients and see how many are returned. This limited survey allows you to determine the response rate. Assume that
25 percent of these patients return the surveys.
The next task is to determine how representative of the total population these respondents are. To test this question, you need to develop a profile of the total population. Typically, this profile is based on standard demographics such as gender, age, type of visit, payer class, and whether the respondent is a new or returning patient. If the distribution of these characteristics in the sample is similar (within 5 percent) to that found in the total population, you can be comfort able that your sample is reasonably representative of the population. If the characteristics of the sample and the population show considerable variation, however, you should adjust your sampling plan.
This example clarifies that:

Correct Answer: D
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Question 334

All the evaluations of quality of care can be classified in terms of one three aspects of care giving they measure.
Which of the following is/are NOT out of these measures?

Correct Answer: A,C
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Question 335

A healthcare quality professional has been asked to assess a facility's patient safety culture. Which of the following should be surveyed?

Correct Answer: C
Assessing a facility's patient safety culture involves evaluating the shared values, beliefs, and norms about patient safety within the organization. To gain a comprehensive understanding, it is essential to gather input from all individuals involved in patient care and organizational operations.
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