Which option is correct when "Sharing of the skill in Teamwork" is setto "Summary" for the technicians that have the option to share skills?

• A.The team gets the maximal work skill level of all the team members.
• B.The assigned work skill assigned to a member does not affect the skills of the team.
• C.The team gets the total sum of work skill levels of all the team members.
• D.The team gets the total sum of work skill levels of just one of the team members.

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Where are permissions enabled for users to access Collaboration?

• A.the Business Rules configuration screen
• B.the Resource Information configuration screen
• C.the User Type configuration screen
• D.the Resource Type configuration screen

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A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

• A.Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
• B.Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
• C.Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.
• D.Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

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A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

• A.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
• B.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
• C.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
• D.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.

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Identify three examples of how filters are utilized within Oracle Field Service Cloud.

• A.Define activity and/or resource assignment preferences within Routing Plans.
• B.Display only certain users within the Users screen.
• C.Restrict the number of activities that appear on resources' routes.
• D.Display only certain resources within the Daily view.
• E.Display only certain activities or resources within the List View.

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