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  1. Home
  2. Oracle Certification
  3. 1z0-1037-22 Exam
  4. Oracle.1z0-1037-22.v2022-11-12.q24 Dumps
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Question 1

After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

Correct Answer: B
If there are more than 100 work teams, you will see a search box you can use to locate a subset of the work teams.
Reference:
Oracle Service Cloud, Knowledge Advanced Administration Guide, 18A, page 70
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Question 2

Which action cannot be performed on a dashboard?

Correct Answer: B
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Question 3

Which two queues have manual pull policy? (Choose two.)

Correct Answer: D,E
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
Reference:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124
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Question 4

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

Correct Answer: B
The Cross Tab feature lets you display report output in a table to summarize large amounts of data. Using a cross tab table, you can select the fields to define the table's rows, columns, and output fields, essentially grouping the data by both the row and column output. The output fields are a culmination of the row and column data.
Reference:
https://docs.oracle.com/cloud/february2017/servicecs_gs/FAMUG/_analytics.htm#FAMUGae1133085
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Question 5

Which two statements are true about workflows in Knowledge Advanced? (Choose two.)

Correct Answer: D,E
D: A workflow consists of one or more steps. Each step defines a task that is assigned to a user or team of users, and the task assignment appears in the user's Inbox in Knowledge Advanced. When the task is completed, the user can either:
E: A workflow process is a sequences of steps, such as creating, editing, translating, reviewing, and approving, that you can define to enforce specific content management procedures for your organization.
Reference:
Oracle Service Cloud, Knowledge Advanced Administration Guide, November 2016, page 4
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