Explanation/Reference:
Explanation:
10.1.3.1 Communications Management Plan
The communications management plan is a component of the project management plan that describes how project communications will be planned, structured, monitored, and controlled. The plan contains the following information:
Stakeholder communication requirements;
Information to be communicated, including language, format, content, and level of detail;
Reason for the distribution of that information;
Time frame and frequency for the distribution of required information and receipt of acknowledgment or
response, if applicable;
Person responsible for communicating the information;
Person responsible for authorizing release of confidential information;
Person or groups who will receive the information;
Methods or technologies used to convey the information, such as memos, e-mail, and/or press releases;
Resources allocated for communication activities, including time and budget;
Escalation process identifying time frames and the management chain (names) for escalation of issues
that cannot be resolved at a lower staff level;
Method for updating and refining the communications management plan as the project progresses and
develops;
Glossary of common terminology;
Flow charts of the information flow in the project, workflows with possible sequence of authorization, list
of reports, and meeting plans, etc.; and
Communication constraints usually derived from a specific legislation or regulation, technology, and
organizational policies, etc.
The communications management plan can also include guidelines and templates for project status meetings, project team meetings, e-meetings, and e-mail messages. The use of a project website and project management software can also be included if these are to be used in the project.
